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Happy Easter from Styer Propane

We hope everyone is off to a very enjoyable Spring! It is so nice to watch our beautiful neighborhoods burst with greens, blues, yellows and pinks this time of year.

We would like to remind everyone that Styer Propane offices will be closed this Friday, April 19th in observance of Good Friday. We hope that all of our friends out there have a wonderful Easter and we look forward to serving you again very soon!

Spring Schedule Notices

What a wild Winter it was for all of us in the Greater Philadelphia area! There were certainly more than a handful of frigid weeks that had our crews going non-stop! Now that we are nearly to the end of March, it is safe to say that we will not have to concern ourselves with snowstorms or dangerous call for quite some time.

We hope that everyone is enjoying the weather and sunshine. As we tend to get fewer calls in the warmer weather months, we do our best to update our customers regarding any changes in the schedule. Please note the following changes to our schedule this Spring 2019:

Styer Propane Offices will be closed on April 19th in observance of Good Friday. We will also be closed on Monday, May 27th for Memorial Day.

Beginning of Daylight Saving Time Marks a Home Safety Reminder!

The beginning and end of Daylight Saving Time marks an important reminder for homeowners and families everywhere. It’s time to check the batteries in your smoke and carbon monoxide detectors!

It’s important, according to safety experts, to not only test the devices twice a year but also change the batteries. As a whole, not everyone is on board with this semiannual tradition. In fact, only 57% of American households have tested these devices and/or changed batteries in the last six months according to a recent survey of over 1000 homeowners.

It is important to note how much of an impact home safety and fire safety awareness has had in the US over the past several decades. The average time to escape a home fire has dropped from seventeen minutes to under three minutes due to changes in home construction, increases in synthetics used in furniture and of course fire prevention and carbon monoxide detector awareness campaigns both on national and local levels.

Never changed a battery in a smoke alarm or carbon monoxide detector? Here are some directions that will work for most common models:

  1. Lift, twist, or remove the cover. (In some cases, the whole alarm will come off from a base.)
  2. Replace the battery with a brand-new one. Most machines use 9-volt batteries.
  3. Close and snap the detector back into place.
  4. Press the test button to make sure it’s working. You should hear a beep or chirp sound.

Smoke alarms lose their effectiveness after about a decade and require replacing just like carbon monoxide detectors. If you upgrade to the newer lithium battery smoke detectors, you won’t have to worry about replacing the batteries at all for up to a decade.

A Smart Time to Buy a Smart Thermostat

Smart home technology is certainly everywhere you look nowadays. Many of us grew up in homes where there was one phone and one thermostat and, if you are of an older generation, you were likely permitted to touch neither. All that said, we now have smart assistants such as Google Home and the Amazon Echo in our homes that can add items to shopping lists and tell us who had the most home runs in 1968. The heating and cooling industry is keeping pace with this demand for smart stuff. And our techs are seeing more smart thermostats in homes now more than ever before. So, what’s the scoop?

Products such as the Nest smart home thermostat can run north of $200, which seems like a tough pill to swallow given that an “old school” model is about $30 off the shelf and some programmable models come in under $50. So, why are so many people investing in the new gear?

Smart thermostats can actually learn the behavior and patterns of the home and adjust heating and cooling settings accordingly. A smart thermostat may log when the home is occupied, unoccupied and reduce use based on data. With a traditional programmable model, the homeowner would program the unit, set it and forget it. It’s also been noted throughout the industry that most owners of programmable units have never programmed them to begin with (yikes!).

The bottom line is that when used to their potential, these products can save a homeowner significant money on heating and cooling bills. Some say, however, that for homeowners who have been diligent in their use of a programmable model, one may not see such a big change if you upgrade to a smart unit. If you have questions about which unit is best for your home, be sure to ask your HVAC professional today.

Marking Your Tank Fill During Winter Weather

This is the earliest in recent memory that we can remember asking our customers to mark tank fills during (or prior to) winter weather, but after last week’s unexpected 5 inches of snow, we do not want to delay any further! For those customers with underground tanks, we kindly ask you to mark your tanks with a stick, a flag or some sort of marker that our drivers can easily recognize when they visit your property for a propane delivery.

We ask that all clients understand that our drivers cannot safely deliver to driveways that are not passable. If a driveway has a significant amount of uncleared snow and ice, specifically if it is on any sort of incline, please note that our drivers will not be able to make a delivery until conditions change. Accordingly, we ask that customers expecting deliveries please clear snow from driveways and tank covers prior to a driver’s arrival. We also would appreciate it if customers would please shovel a path to the tank or tank fill so that our drivers have an opportunity to easily find and fill your propane as they make their way to all customers during times of rough weather.

We thank all of you for helping us to ensure save deliveries year after year and wish everyone a Happy Thanksgiving!

30% is the Magic Number for Will Call Customers

At Styer Propane, we know that everyone likes to manager their home and business budgets differently.

For most of our customers, we offer automatic delivery. Styer Propane has serveral comprehensive pricing and service programs that factor into accounting for the size of your tank(s), the size of your home, the number of appliances you have which run off of propane and even the outside temperature over time (degree days). Using these metrics we are able to estimate the volume of all of the tanks for all of our customers we server every day. When a customer gets to a certain estimated volume, a delivery order is created and that customer receives a deliver within a few days. It is very rare that our estimates for our automatic delivery customers are incorrect. When they are, it is often due to an unforeseen variable. For example, if a customer adds a second gas dryer in the home and did not notify Styer Propane, they may go for a while using more gas than we may have estimated otherwise.

For those customers on will-call, please remember to call us for an order when your tank is at 30%. It is the responsibility of will-call customers to notify us of a need for delivery. We ask that you place your order at the 30% mark because, especially during times of high volume, it can take us several days to get to all of our customers. If it is snowy and icy outside and we have a backlog of orders, it would not be good if you waited until your tank got to 10 or 5 percent before placing an order. Doing so could create a risk of you and your family running out of propane.

If you have any questions about your plan or our policies, please do not hesitate to call our office to speak to a Styer professional anytime.

Last Call for PreBuy!

Time is running out for our staff to enroll customers in our PreBuy Program for 2018-2019. We never get tired of showing folks more ways to save with Styer Propane! If you are unfamiliar with our PreBuy Program, you can always check out the full details here. Often fuel prices are at their lowest during this time of year because of lower demand. Styer Propane purchase a limited supply of this propane and offers it to our customers at a competitive rate. This gas is then credited to the customer’s account for delivery later in the winter season when the temps drop off.

If you have questions about PreBuy, we urge you to call our office before October to learn more about more ways to save with Styer Propane!

Annual Maintenance is a Must for HVAC Systems

Here at Styer Propane, we focus on providing our customers with the highest quality service experience as it relates to purchasing their propane, renting tanks and even installing the gas lines that run into their homes and buildings. We are not,, however, a heating and cooling contractor. In fact very few propane retailers are also in the field of HVAC (and vice versa). We made the decision long ago to specialize on fuel delivery and fuel delivery only so that we could provide ourselves the best opportunity to serve you, our customer.

With that spirit in mind, we want to make sure that we recommend to all of our customers how important it is to have your heating systems serviced and maintained regularly. For the same reason that you would take your vehicle in a couple times a year for an oil change or inspection, so should you do so as it pertains to your comfort system in your home. There are a ton of moving parts on your furnace, boiler and/or heat exchanger that all need to be in tip top shape in order for the entire system to run at peak performance levels. This give your system the best shot at helping yous save money on operating costs. Furthermore, like all things mechanical, it always costs less to maintain a system than to repair one.

So, as we move from summer into fall, be sure to call a trusted local HVAC contractor to maintain your heating system before the cold weather arrives. It will only be a few weeks before the first cool nights will be upon us. And, no one wants any surprises when they turn the thermostat to heat for the first time in six months.

Pre-Buy Announcement Coming Soon

It’s summer time at Styer Propane and as many would expect, it is not necessarily our busiest time of year. However, we are already beginning to field phone calls regarding our Pre-Buy program. Styer Propane customers can expect this year’s Pre-Buy offer to become available around the third or fourth week of July 2018.  As always, there is a limited supply allotted for this program and all propane designated for Pre-Buy is first come – first served. We thank all of you for your business and look  forward to updating all of you with details in about two to three weeks!

Summer Schedule Notices

Please make note of the following dates in which Styer Propane offices will be closed for Summer holidays:

  • May 28th – Our office will be closed in honor of the Memorial Day holiday.
  • July 4th thru 6th – Our office will be closed for the long holiday weekend in observance of Independence Day.

We hope everyone is enjoying this Spring weather and ask that customers keep these dates in mind and please plan propane needs accordingly.