30% is the Magic Number for Will Call Customers

At Styer Propane, we know that everyone likes to manager their home and business budgets differently.

For most of our customers, we offer automatic delivery. Styer Propane has serveral comprehensive pricing and service programs that factor into accounting for the size of your tank(s), the size of your home, the number of appliances you have which run off of propane and even the outside temperature over time (degree days). Using these metrics we are able to estimate the volume of all of the tanks for all of our customers we server every day. When a customer gets to a certain estimated volume, a delivery order is created and that customer receives a deliver within a few days. It is very rare that our estimates for our automatic delivery customers are incorrect. When they are, it is often due to an unforeseen variable. For example, if a customer adds a second gas dryer in the home and did not notify Styer Propane, they may go for a while using more gas than we may have estimated otherwise.

For those customers on will-call, please remember to call us for an order when your tank is at 30%. It is the responsibility of will-call customers to notify us of a need for delivery. We ask that you place your order at the 30% mark because, especially during times of high volume, it can take us several days to get to all of our customers. If it is snowy and icy outside and we have a backlog of orders, it would not be good if you waited until your tank got to 10 or 5 percent before placing an order. Doing so could create a risk of you and your family running out of propane.

If you have any questions about your plan or our policies, please do not hesitate to call our office to speak to a Styer professional anytime.

Last Call for PreBuy!

Time is running out for our staff to enroll customers in our PreBuy Program for 2018-2019. We never get tired of showing folks more ways to save with Styer Propane! If you are unfamiliar with our PreBuy Program, you can always check out the full details here. Often fuel prices are at their lowest during this time of year because of lower demand. Styer Propane purchase a limited supply of this propane and offers it to our customers at a competitive rate. This gas is then credited to the customer’s account for delivery later in the winter season when the temps drop off.

If you have questions about PreBuy, we urge you to call our office before October to learn more about more ways to save with Styer Propane!

Annual Maintenance is a Must for HVAC Systems

Here at Styer Propane, we focus on providing our customers with the highest quality service experience as it relates to purchasing their propane, renting tanks and even installing the gas lines that run into their homes and buildings. We are not,, however, a heating and cooling contractor. In fact very few propane retailers are also in the field of HVAC (and vice versa). We made the decision long ago to specialize on fuel delivery and fuel delivery only so that we could provide ourselves the best opportunity to serve you, our customer.

With that spirit in mind, we want to make sure that we recommend to all of our customers how important it is to have your heating systems serviced and maintained regularly. For the same reason that you would take your vehicle in a couple times a year for an oil change or inspection, so should you do so as it pertains to your comfort system in your home. There are a ton of moving parts on your furnace, boiler and/or heat exchanger that all need to be in tip top shape in order for the entire system to run at peak performance levels. This give your system the best shot at helping yous save money on operating costs. Furthermore, like all things mechanical, it always costs less to maintain a system than to repair one.

So, as we move from summer into fall, be sure to call a trusted local HVAC contractor to maintain your heating system before the cold weather arrives. It will only be a few weeks before the first cool nights will be upon us. And, no one wants any surprises when they turn the thermostat to heat for the first time in six months.

Pre-Buy Announcement Coming Soon

It’s summer time at Styer Propane and as many would expect, it is not necessarily our busiest time of year. However, we are already beginning to field phone calls regarding our Pre-Buy program. Styer Propane customers can expect this year’s Pre-Buy offer to become available around the third or fourth week of July 2018.  As always, there is a limited supply allotted for this program and all propane designated for Pre-Buy is first come – first served. We thank all of you for your business and look  forward to updating all of you with details in about two to three weeks!

Summer Schedule Notices

Please make note of the following dates in which Styer Propane offices will be closed for Summer holidays:

  • May 28th – Our office will be closed in honor of the Memorial Day holiday.
  • July 4th thru 6th – Our office will be closed for the long holiday weekend in observance of Independence Day.

We hope everyone is enjoying this Spring weather and ask that customers keep these dates in mind and please plan propane needs accordingly.

Outdoor Summer Safety Starts in Sping

Despite winter taking its time getting on its merry way, Spring is indeed here and hot days and warm Summer nights are not too far off on the horizon. What a welcome thought! Here at Styer Propane, there is no question that things around here do tend to quiet down this time of year until the beginning of Fall. That said, we are still plenty busy with new installations and helping folks out who need propane through the Summer months.

Who needs propane through the Summer? Well, lots of folks as a matter of fact. Certainly homes are still running appliances like stoves and dryers on propane year round. But, there are far more fun applications that our customers have going all throughout the Summer Season. This time of year means picnics and barbecues. We have a good number of customers who have outdoor kitchens and built-in grills on their property which run propane off of a rutted line. And after you’ve had that burger (and waited 45 minutes), what’s better than a dip in the pool? Sure enough, we also have several accounts who also run pool heat off of propane. After you are dried off from the pool, why not spend some time over by the outdoor fire pit which runs off — Yup — Propane!

We enjoy Summer more than anyone, because, well, there is not much room for us to take any time off in the Winter! And though we stress safety throughout the year, we would like to remind folks that now is the time to make sure that there has been no damage to propane lines that run to outdoor usage. It’s best to have a professional run through a safety check in advance of the season so that you can ensure safe operation all Summer long! And whether you have your propane coming to your grill from an underground tank or your BBQ on a traditional grill, we urge all of our home chefs out there to be safe this Spring and Summer in the backyard!

Add 9 Volt Batteries to the Grocery List

There is never a bad time to think about safety in your home. Fire departments around the country and in our area have done a great job making a connection between Daylight Savings and the checking of smoke alarms and carbon monoxide detectors over the last several years. Not all models run on the trusty 9-volt battery, of course, but with Spring Forward coming up in mid March, it is a good time of year to test all alarms, and smoke or carbon monoxide detectors in the home. Furthermore, it is a good opportunity to review your family’s fire escape plan with one another and even practice a few times. Finally, you will want to make sure any fire extinguishers are in proper working order. An emergency is not the best time to find out that your fire suppression equipment is not functional.

Very soon, we will be saying goodbye to what is left of winter and it will be time to enjoy more time outside with our friends and family. Remember that fire safety is not just for inside the home. For those of you who grill, barbecue and even fry food outdoors, it is important to know that there are important safety measures which apply to outdoor cooking as well!

All of us here at Styer Propane take a safety-first mentality as it relates to our clients and want you to know that we are always here for your safety questions regarding propane energy.

Why Choose Automatic Delivery?

If you own your own tank, you have your choice of a number of local suppliers from which to purchase propane. It’s a competitive marketplace and everyone promises the best service. What does good service mean to you? In our world, we feel that our job is to ensure there is nothing complicated about our relationships with our customers. We feel that the best relationships are those where we are able to fulfill the customer’s needs every time! And our customers only generally need one thing:  Propane.

So, we have a number of ways to serve customers, believe it or not. Customers who own their own tanks can choose to call us when they need propane or they can go on an automatic delivery contract. If customers choose to stay on a Will-Call contract, that means they will call us when they need propane. This works just fine as long as customers give us time to make deliveries. For example, if we hit a cold snap like we did a few weeks ago, our phones are ringing off the hook. If a Will-Call customer were to call letting us know his tank is below 10%, we are in a very tough position. In times like that, we are doing everything we can to reach as many people as possible, and with obstacles like icy roads and driveways, our ability to reach everyone is greatly impacted. So, for Will-Call customers, we urge you to call when your tank is around 35%, regardless of the weather.

For automatic delivery customers, well, we have you covered. Our system knows how big your tank is, how large your home is and even what appliances and equipment in your home run off of propane. When we factor in the temperature in our area over time, we can accurately estimate how full your tank is. We will auto schedule your deliveries so that you are never in danger of running low on propane gas.

If you are interested in exploring your purchasing options with Styer Propane, call today and speak with one of our representatives.

Merry Christmas from Styer Propane

It has been a wonderful year here at Styer Propane.  We would like to thank all of our customers and vendors for helping to be one of the areas most trusted propane providers. We look forward to continuing to work with you and for you in the new year! We would also like to recognize our amazing. From the office folks to the drivers and technicians, we feel we have some of the best pros in the business. Thank you all for your year round commitment to providing such great service to our customers!

We love the holiday season here at Styer Propane and we feel that there is no better place to spend the holidays than with family and friends. Accordingly, we would like to remind customers that our offices will be closed on Christmas Day and New Year’s Day. For Will-Call Customers, we would ask that you please plan requests for delivery accordingly and please call when you see your tank at 30% to allow us time to schedule their deliveries efficiently! We wish all of you a wonderful and joyous Christmas Season!

Safety First If You Smell Gas

We preach safety a good deal in our business because frankly, we have to. Our business and the industry at large takes a tremendous amount of time and energy to ensure that our employees and customers are safe in their handling, transportation and use of propane. Propane in its normal state is actually odorless. An odorant, ethyl mercaptan is added so that folks know if there is a leak. The smell of this additive has become synonymous with the smell of propane, and that is desired intent.

When you smell gas, the first thing you need to know is do not cause any sparks or attempt to create an open flame. It is best to leave the area immediately. If it is safe to do so, shut off the main valve on the tank. If it is not safe, simply leave the area and call our office and/or the fire department. Do your best to keep others away from the area until the situation has been resolved. Going forward, be sure to get your system check and maintained in regular recommended intervals.

If you have any questions about propane safety, ask a Styer Propane professional and he or she will be happy to assist you in addressing your query.