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Author Archive for Styer

A Reminder to Have Your System Maintained

The calendar says August and the thermometer says 90 degrees, but believe it or not, now is the exact time of year that you want to call your HVAC company to schedule your pre season heating system check. The first rule of owning any kind of mechanical equipment is if you take care of it, it will take care of you. That rule applies to your vehicle, your lawnmower, and yes, the several connected pieces of equipment that make your heating system run effectively and safely.

Why schedule now? Well, for starters, if you are on a maintenance agreement, you are likely already paying for it, so you should certainly get what you are paying for. But, more specifically, most HVAC contractors’ schedule get these maintenance appointments completed for all customers prior to the first frost. In our area, this means they want to be on the other side of maintenance visits by the end of September. This is because as soon there is a first frost, that is about the time they get calls for malfunctioning systems (usually from folks who have not had their maintenance visits).

Remember, it nearly always costs more money to fix a problem than it does to prevent one. Take care of your heating system and it will take care of you!

There’s Still Plenty of Winter

With January firmly in the rearview mirror, it is easy to begin having warm thoughts of springtime and green trees. However, February always takes its due and we’ve even had some brutal Marches in the past few years. This is why we let our will-call customers know how important it is that they call prior to their tanks getting below 30%. Cold snaps can hit at any time and so can debilitating winter weather. Frigid temps and nasty roads mean that our call volume goes through the roof and/or it becomes harder to reach customers as easily as we normally can.

For most of our customers, we offer automatic delivery. Styer Propane has serveral comprehensive pricing and service programs that factor into accounting for the size of your tank(s), the size of your home, the number of appliances you have which run off of propane and even the outside temperature over time (degree days). Using these metrics we are able to estimate the volume of all of the tanks for all of our customers we server every day. When a customer gets to a certain estimated volume, a delivery order is created and that customer receives a deliver within a few days. It is very rare that our estimates for our automatic delivery customers are incorrect. When they are, it is often due to an unforeseen variable. For example, if a customer adds a second gas dryer in the home and did not notify Styer Propane, they may go for a while using more gas than we may have estimated otherwise.

For those customers on will-call, please remember to call us for an order when your tank is at 30%. It is the responsibility of will-call customers to notify us of a need for delivery. We ask that you place your order at the 30% mark because, especially during times of high volume, it can take us several days to get to all of our customers. If it is snowy and icy outside and we have a backlog of orders, it would not be good if you waited until your tank got to 10 or 5 percent before placing an order. Doing so could create a risk of you and your family running out of propane.

If you have any questions about your plan or our policies, please do not hesitate to call our office to speak to a Styer professional anytime.

Weather and Holiday Notes from Styer

We hope everyone out there is getting into the holiday spirit! We are so excited about Thanksgiving and hope all of you are as well. Please not that our office will be closed on Thursday, November 28th so that our folks can spend the holiday with their families.

So far this Fall, we have had a number of nights in with lows in the 20s. Your home will go through more propane when temps are lower. it is important for will-call customers to call in orders when tanks are at 35%. Don’t wait until your tank is super low or you risk running out!

Winter is Just Around the Corner

This winter we also ask that all clients understand that our drivers cannot safely deliver to driveways that are not passable. If a driveway has a significant amount of uncleared snow and ice, specifically if it is on any sort of incline, please note that our drivers will not be able to make a delivery until conditions change. Accordingly, we ask that customers expecting deliveries please clear snow from driveways and tank covers prior to a driver’s arrival. We also would appreciate it if customers would please shovel a path to the tank or tank fill so that our drivers have an opportunity to easily find and fill your propane as they make their way to all customers during times of rough weather. For those customers with underground tanks, we kindly ask you to mark your tanks with a stick, a flag or some sort of marker that our drivers can easily recognize when they visit your property for a propane delivery.

We thank all of you for helping us to ensure save deliveries year after year and wish everyone a Happy Thanksgiving!

Hello Fall

As we begin to see overnight lows in the 40s, there is no denying that Fall is upon us. It is a fabulous time of the year as Chester County and the surrounding area seems to turn a glorious yellow-orange everywhere you look. In addition to using propane to heat your home this time of the year, we are often eager to remind folks that there are a number of other great uses for our product during the chillier months on the calendar.

First of all, propane patio heaters are a wonderful way to extend the outdoor season and increase the usability of the outdoor living spaces on your property. Safe and warm, these beautiful and brilliant pieces of equipment can be purchased online or at nearly any hardware store or home center.

Speaking of heat, propane firepits are all the rage right now among suburban and country homeowners. Like patio heaters, they are a favorite of those who take to the patio or back yard for their recreation. It is quite joy to enjoy a crisp fall evening in an Adirondack chair next to one of these marvels.

In addition to these wonderful contraptions, don’t forget your backyard grill can still serve as your most popular appliance year round. At Styer Propane, we are obviously huge fans of this versatile and efficient brand of energy. We hope are too…all year long!

A Note About Icy Driveways

We are thrilled that this winter has been much kinder than the winter of 2013-2014. However, we have had enough winter weather to make it difficult at times for our trucks to get up icy and uncleared driveways. Our most difficult challenges are those driveways that have gone uncleared and where snow has been packed down over a few days. We request that any customers requesting service for the remainder of winter please take care to see driveways and walkways be cleared for the safety of our drivers. We thank you all in advance for our cooperation.

Thank You for a Great Year

The year that was 2014 was a wild one for sure. Certainly, making it through the winter tested the strength of our equipment, the nerve of our drivers and the patience of pretty much everyone in the Delaware Valley. This past year was a great year for all of us here at Styer Propane and it is all due to our fabulous customers and amazing staff. We would like to wish everyone out there a Merry Christmas and a Happy and Safe New Year as we look forward to serving all of your propane needs in 2015!

Here Comes Winter

Given how tough last winter was, it is alarming to think that the cold temperatures are already beginning to creep into the Delaware Valley. It feels like we just got finished shoveling from the last storm in late March!

Some meteorologists are already predicting that this upcoming winter may bring Southeastern Pennsylvania another difficult season of bitter cold and high snow totals. As long as roads are not significantly choked off with ice and downed trees as they were at times last winter, Styer Propane should have no problems servicing our customers anywhere in Berks, Delaware, Montgomery and Chester Counties.

This winter, please do remember that when it snows to be sure your driveway is shoveled and that there is a clear path to a well marked propane tank so that our drivers can access your propane fill with reasonable ease. We appreciate your business and thank you in advance for your cooperation!

The Styer Propane Team

Important Recall: Weil-McLain Ultra Series Boilers

Attention Styer Propane Customers

Weil-McLain is issuing a recall for about 7900  Ultra models 80, 105, 155 and 230 MBH Ultra Series Boilers sold in the US and Canada.

The manufacturer states that the recall is due instances of cracking in the manifold cap resulting in a potential for the release of gas which could lead to fire.

To date, no fires or injuries have been reported in relation to this recall.

Consumers should immediately stop using the recalled boilers, turn off the gas supply to the boilers and contact Weil-McLain to schedule a free inspection and repair.

Weil-McLain toll-free at (888) 770-7139 from 7 a.m. to 6 p.m. CT Monday through Friday or online at www.weil-mclain.com and click on “Product Safety Recalls” for more information.

System Maintenance is a Must

Regardless of what type of comfort system you have in your home, make sure you have your system checked at least once per year. Many HVAC outfits will come twice per year (once for the air conditioning season and once for the heating season).

Either way, maintenance equals preparedness. Your HVAC tech will check over your entire system and may also check your tank connections. If you have any questions about HVAC maintenance operators in our area, call us anytime for a referral.

 

Have a Happy and Safe Memorial Day Weekend

After a bear of a winter, we have all earned a nice long weekend that is upon us this Memorial Day Weekend. No doubt folks will be firing up the grill or heading out of town to enjoy some sun or fresh air with family and friends over the Memorial Day weekend.

Let us also please take a moment to keep in our thoughts those members of our armed forces who helped to secure our freedom by giving their lives in battle. The time we are afforded to spend with friends and family this holiday is truly a testament to their fighting for our freedom.

Our offices will be will be closed on Monday but we will have service available for emergencies only. We will pick back up on Tuesday the 27th at our regularly office hours.

-The Styer Propane Management Team